Privacy Policy

At YNPS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us or place an order for replacement number plates.

Who We Are

YNPS supplies replacement number plates and related products through our website. If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at info@yournumberplates.co.uk.

Information We Collect

When you use our website or place an order, we may collect personal information including your name, billing address, delivery address, email address, telephone number, order details, payment information, IP address, browser information and device information.

When ordering road legal replacement number plates, we may also process information needed to verify your identity and entitlement to the registration number. This may include details from documents provided for number plate verification, such as proof of identity, proof of address and proof of entitlement to the registration number.

How We Use Your Information

We use your personal information to process and fulfil orders, verify entitlement where required, contact you about your order, arrange delivery, handle returns or refunds, provide customer support, prevent fraud, improve our website and comply with legal obligations.

If you choose to receive marketing emails, we may also use your email address to send updates, offers or product information. You can unsubscribe from marketing emails at any time.

Legal Basis for Processing

We process your personal data where it is necessary to fulfil your order, comply with legal obligations, protect our legitimate business interests, prevent fraud, respond to customer enquiries, and, where required, based on your consent for marketing communications.

Number Plate Document Verification

As a replacement number plate supplier, we may need to verify customer identity and entitlement before manufacturing road legal number plates. Information provided for verification is used only for checking entitlement, fulfilling your order and meeting legal or compliance requirements.

Payment Information

Payments are processed securely through Shopify and/or our approved payment providers. We do not manually store full credit or debit card details on our own systems.

Sharing Your Information

We may share necessary personal information with trusted service providers who help us operate our business, including Shopify, payment providers, delivery companies, IT service providers, fraud-prevention services and professional advisers where required.

We do not sell your personal information.

Cookies and Tracking

Our website may use cookies and similar technologies to operate the store, remember basket contents, improve website performance, understand how visitors use the site and support marketing where applicable.

Some cookies are essential for the website to work correctly. Non-essential cookies, such as analytics or marketing cookies, should only be used where consent is required and has been provided.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purpose it was collected, including order fulfilment, customer service, legal, tax, accounting, fraud-prevention and compliance requirements.

Where personal data is no longer required, we will delete it or anonymise it where appropriate.

Your Rights

Under UK data protection law, you may have rights including the right to access your personal data, correct inaccurate information, request deletion, restrict processing, object to processing, request data portability and withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@yournumberplates.co.uk.

Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: May 2026