Terms of Service

These Terms of Service apply to the use of the YNPS website and to orders placed through our online store. By using this website or placing an order, you agree to these terms and any other policies linked on our website, including our Refund Policy, Privacy Policy, Shipping Policy and Documents Required page.

About YNPS

YNPS supplies replacement number plates and related products for UK vehicles, including 2D printed plates, 3D gel plates, 4D acrylic plates, 4D gel plates, motorbike plates, trailer plates, short plates, square rear plates and shaped plates.

Ordering Replacement Number Plates

When placing an order, you are responsible for ensuring that all information supplied is accurate. This includes the registration number, plate size, plate style, spacing, flag options, front/rear/pair selection and any other options selected at checkout.

We manufacture number plates based on the details provided by the customer. Please check your order carefully before completing checkout.

Personalised and Made-to-Order Products

Replacement number plates are personalised and made to order using the registration number and options supplied by the customer.

Once a personalised number plate has been manufactured, it cannot usually be cancelled, returned or refunded if you change your mind, enter the wrong registration number, choose the wrong size, select the wrong style or no longer require the plates.

This does not affect your statutory rights if an item is faulty, damaged, incorrect, or not as described.

Document Verification

Before we can manufacture road legal replacement number plates, we must verify your identity and entitlement to the registration number. Customers must provide the required original documents before plates can be made.

If the required documents are not provided, are incomplete, invalid, unclear or do not match the order details, your order may be delayed, placed on hold or cancelled.

We reserve the right to refuse or cancel an order where we cannot verify entitlement to the registration number or where we believe an order may not meet legal requirements.

Road Legal Number Plates

Road legal number plates must be made to current UK requirements, including legal spacing, approved character style, reflective material, supplier details and BS AU 145e markings where required.

Customers are responsible for entering the correct registration number and choosing suitable plate options. Plates ordered with non-standard, show plate or display-only options may not be suitable for road use.

Product Images and Descriptions

We aim to display product images, colours, sizes and descriptions as accurately as possible. However, product images are for illustration purposes and may vary slightly depending on screen settings, lighting, manufacturing tolerances and selected options.

Prices and Availability

Prices are shown in GBP and may change without notice. We reserve the right to update product prices, descriptions, options or availability at any time.

Order Refusal or Cancellation

We reserve the right to refuse, cancel or refund an order where payment cannot be verified, required documents are not provided, entitlement cannot be confirmed, the order appears suspicious, or the order cannot be fulfilled.

Delivery

Delivery times are estimates only and may vary depending on document verification, production time, courier delays and other factors outside our control. Orders will not be manufactured until required checks have been completed.

Faulty, Damaged or Incorrect Orders

If your order arrives damaged, faulty, incorrect or not as described, please contact us as soon as possible with your order number, a description of the issue and clear photographs where possible. We will review the issue and arrange a suitable replacement, repair or refund where appropriate.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy. Personalised number plates cannot usually be returned for change of mind once made, but this does not affect your statutory rights if an item is faulty, damaged, incorrect or not as described.

Customer Accounts and Information

You agree to provide accurate, current and complete information when placing an order or creating an account. Your personal information is handled in accordance with our Privacy Policy.

Website Use

You must not use this website for any unlawful purpose, attempt to interfere with the operation of the website, upload malicious code, misuse our content, or attempt to access areas of the website without permission.

Intellectual Property

All website content, including text, images, graphics, logos, product descriptions and layout, belongs to YNPS or is used with permission. You may not copy, reproduce or reuse our website content without written permission.

Limitation of Liability

Nothing in these terms limits or excludes liability where it would be unlawful to do so. We are not responsible for losses caused by customer input errors, incorrect registration details supplied by the customer, failure to provide required documents, courier delays outside our control, or use of plates in a way that does not meet legal requirements.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.

Contact Information

Questions about these Terms of Service should be sent to us at info@yournumberplates.co.uk.

Last updated: May 2026